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UNLOCKING INSIGHTS, EMPOWERING DECISIONS

We track comments and prices, revealing insights to make a difference.

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MODELS

PAIN INDEX

With Pain Index, negative comments become gifts, an opportunity to improve since they are very detailed and authentic comments.

How Does It Work?

The Pain Index is an innovative algorithm that collects reviews from Amazon, Mercado Libre and any store as well as business comments from Google, TripAdvisor or similar platforms, classifying them by type and degree of dissatisfaction to identify the most precise areas of improvement.

GAIN INDEX

Through a powerful algorithm, Price Point Monitor collects and compares price data from your competitors or between your suppliers, providing you with a detailed analysis by areas and categories so you can make informed decisions.

¿Cómo funciona?

Using the intelligence of Gain Index, favorable comments are collected from the entire web such as Google, Amazon, Mercado Libre, marketplaces, stores and platforms, organizing them into categories and levels of satisfaction, so that you understand and capitalize on what your customers value most.

PRICE POINT MONITOR

With Price Point Monitor, you will always be one step ahead. Track, analyze and adapt your pricing strategy in real time.

How Does It Work?

Through a powerful algorithm, Price Point Monitor collects and compares price data from your competitors or between your suppliers, providing you with a detailed analysis by areas and categories so you can make informed decisions.

DECIPHER THE LANGUAGE OF THE ONLINE MARKET

Connect, Analyze, Act: The WebSights+ Formula

Discover Why We Are Your Best Ally

We analyze opinions and data, revealing keys to optimize your strategy in real time.

GIVE YOUR CUSTOMERS A VOICE. START HERE.

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  • What is WebSights+?
    WebSights+ is a web mining tool that extracts and analyzes positive and negative online customer comments and reviews. It provides valuable information that can be used to improve different aspects of a company or its products.
  • How can WebSights+ help my business?
    WebSights+ provides a detailed view of customer sentiment on different aspects of your business, identifies opportunities for improvement, and helps you make informed business decisions to maintain a competitive advantage in the market.
  • What is the WebSights+ methodology?
    WebSights+ automates the process of extracting comments from Google Maps, then provides comprehensive analysis of the collected information, including identifying patterns, trends and opinions. It allows the segmentation of comments by different criteria and the presentation of information in personalized and visually attractive dashboards.
  • ¿Qué tipo de análisis ofrece WebSights+ de los comentarios recopilados?
    WebSights+ offers comprehensive analysis that includes identifying patterns, trends, product reviews, features, attention, geographic locations, dates, and more. Additionally, you can detect recurring problems or highlight popular product features to take corrective action and develop improvement strategies.
  • What is comment segmentation in WebSights+ and how can it benefit my business?
    Comment segmentation allows comments to be divided by different criteria such as products, characteristics, geographic locations, dates, among others. This provides a more detailed and specific view of customer opinion on different aspects of your business, allowing for more accurate decision making.
  • How does WebSights+ identify improvement opportunities for my company?
    WebSights+ analyzes customer feedback to identify recurring problems, unmet needs, and product features that are popular with customers. Using these insights, you can take corrective action, develop improvement strategies, and make more informed business decisions.
  • How is the data collected by WebSights+ presented?
    WebSights+ presents data in custom, visually appealing dashboards that make interpreting results and tracking key metrics easy and understandable.
  • What is periodic web opinion analysis and how does it benefit my company?
    Regular web sentiment analysis allows WebSights+ to closely monitor market competitiveness and customer opinions of your business, which can help you adapt to changing market needs and continually improve.
  • How does WebSights+ help you become customer-centric and improve the customer experience?
    WebSights+ helps you understand and respond to your customers' needs, identify areas of opportunity and success, and personalize the customer experience, which can lead to greater customer loyalty and sustainable growth.
  • Why is customer feedback important and how does WebSights+ use it?
    Los comentarios de los clientes son valiosos porque representan un regalo para la empresa, permiten identificar las áreas de oportunidad y entender las necesidades de los clientes. WebSights+ los utiliza para mejorar la satisfacción del cliente y la toma de decisiones empresariales.
  • How can WebSights+ help me personalize the customer experience?
    WebSights+ helps you understand the moments of the customer journey and personalize the experience based on their needs detected by listening to and analyzing their comments.
  • Is WebSights+ right for every business and every industry?
    WebSights+ is suitable for those who offer products or are a business. The Price Point Monitor is only suitable for those offering products or services while the Pain and Gain Index suit industries such as hospitality and tourism, retail and e-commerce, service companies, automotive, technology companies, food and beverage companies .
  • How does WebSights+ help my company put the customer at the center of our operations?
    WebSights+ allows you to predict and identify opportunities and successes, personalize the customer experience, and keep feedback channels open, which helps your company put the customer at the center of its operations.
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